Heutiger GoldkursGoldkurs 24K ₹14,143/g
Customer Care

Book an Appointment

See rings and diamonds up close with a specialist, on a video call from anywhere or at our showroom in Surat.

Updated October 2026
On this page
  1. Two ways to meet us
  2. How to book
  3. Make the most of your appointment
  4. Frequently asked questions
Appointments

Choose how you'd like to meet us

Private, one-to-one time with a specialist. We confirm your appointment by email or WhatsApp.

Video consultation

Worldwide — see pieces and loose diamonds up close on camera.

  • Close-up views of rings and diamonds
  • Help with size, metal and budget
  • Bespoke design with our designers

Visit our showroom

In Surat, India — try pieces on and meet our team.

  • Try on engagement rings and wedding bands
  • Ring sizing in person
  • Talk through bespoke ideas
Opening hours
Monday – Saturday10:00 am – 7:00 pm (IST)
Sunday & public holidaysClosed

Choosing an engagement ring or a special piece is easier with a jewellery specialist beside you. Book an appointment and we will show you designs and laboratory-grown diamonds on camera or in person, answer your questions and help you with sizing, metals and custom ideas.

Two ways to meet us

Video consultation, wherever you are

  • A one-to-one video call with a specialist from our Surat team.
  • See rings, loose diamonds and custom design options up close on camera.
  • Ideal if you live outside India, including the USA, the UK, Europe and Australia.
  • The video call link is emailed to you as soon as you book.

Showroom visit in Surat

  • Visit us at 301 - Siddharth Complex, ABove Navrang Khaman, Hirabaugh, Varachha Road, Surat, India.
  • Try on engagement rings, wedding bands and gemstone jewellery.
  • Discuss bespoke ideas with our designers and get help with ring sizing.
  • Visits are by appointment, so a specialist is free for you. See visit our showroom.

How to book

  1. Press Book a video call or Book a visit on this page, or Book an appointment at the top of any page.
  2. Choose a date and one of the free times. Appointments run Monday to Saturday, 9 am to 6 pm India time (IST).
  3. Add your details and, if you like, a note about what you would like to see. For a showroom visit, say so in your note.
  4. We email your booking details and the video call link straight away.

Prefer to arrange it by phone? Call or WhatsApp +91 8733947879.

Make the most of your appointment

  • Have your budget in mind; our engagement ring calculator can help.
  • Bring photos of designs you like, or a ring that fits, to help with sizing.
  • Read our engagement ring guide beforehand if you are just starting.
  • Need to change the time? Contact us at least 24 hours before.

Frequently asked questions

How long is an appointment?

Each appointment is booked as a one-hour slot, so there is time for all your questions.

Do I have to buy anything?

No. An appointment is a chance to see pieces and get advice before you decide.

Are you open on Sundays?

No. Appointments are Monday to Saturday; we are closed on Sundays and public holidays.

Which time zone are the appointment times in?

India time (IST). When you choose a date, the booking form also shows each time in your local time.

We're here to help

Still have a question?

Speak to a jewellery specialist — by phone, email or a private appointment.

Call us+91 8733947879 Email uscare@zarnajewels.com

Join us @zarnajewels