Zarna Jewels (A Brand of Sheladiya Diamond)

Last Updated: 30.01.2025

1. Introduction

Zarna Jewels, a brand of Sheladiya Diamond, values the privacy and security of its customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information:

• Name, email address, phone number, and shipping/billing address.
• Payment details (processed securely through third-party payment gateways).
• Order history and preferences.

b. Non-Personal Information:

• IP address, browser type, and device information.
• Cookies and tracking technologies (to enhance user experience and website functionality).
• Website usage data, such as pages visited and interactions.

3. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders, payments, and shipments.
• To communicate with you regarding your order, support requests, or promotions.
• To improve our website, services, and user experience.
• To ensure compliance with legal obligations and fraud prevention.
• To send personalized marketing, newsletters, and promotional offers (if you opt-in).

4. Data Protection & Security

We implement strict security measures to protect your personal data, including:

• Encrypted transactions through SSL (Secure Socket Layer) technology.
• Secure storage of sensitive information and access control.
• Compliance with industry standards for data protection and privacy.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Enhance your browsing experience.
• Analyze website traffic and user behavior.
• Deliver personalized content and targeted advertisements.

You can manage or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service providers (e.g., payment processors, shipping partners, and analytics providers).
• Legal authorities if required by law, court order, or fraud prevention purposes.
• Marketing partners for promotional campaigns (only if you consent).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, security, or content. We encourage you to review their policies before providing any personal data.

8. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing emails or promotions.
• Request a copy of the data we hold about you.

To exercise your rights, please contact us at [Insert Contact Email].

9. Data Retention

We retain your personal data as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and tax obligations.
• Resolve disputes and enforce our agreements.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: Zarnajewels@gmail.com
• Phone: +91 9733947879 (India)
• Address: 301 - Siddharth Complex, Above Navrang Khaman, Hirabuag, Varachha Road, Surat

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.